What is the estimated delivery time once an order has been shipped?
Customers in the United States:
- 3 to 8 business days from the date of shipping
Customers in Puerto Rico and Hawaii:
- 2 to 4 weeks from the date of shipping
International customers should expect longer shipping times depending on the country in which they live:
- Canada: 2-3 weeks from the date of shipping.
- The UK, New Zealand, Australia, France and Germany: 3-5 weeks from the date of shipping.
- Other countries not listed above: 4-6 weeks from the date of shipping.
Please keep in mind that the above times are rough estimates and shipments can be delayed due to unforeseen circumstances. Should any delays arise, we will update you by email.
Also note that we are unable to provide expedited shipping as our courier contracts prohibit us from doing so.
Courier contact information:
- USPS: 1.800.275.8777
- DHL: http://webtrack.dhlglobalmail.com
Please note: This contact information is for the primary carriers we use. If a regional carrier is used for final delivery of your order, you can find that information on the primary courier’s tracking website.